We do all of our custom design manufacturing on site at our 3,000 square foot facility in Marion, Iowa. This ensures that we have the strictest quality standards. It also means that you can be involved in your design every step of the way!

Find out more about the production process your ring goes through on this page.

We use the ancient art of "lost wax casting" to create jewelry. This allows us to capture the smallest of details in a design and transmit them clearly from wax, to mold, and finally to the metal itself.

The wax mold is carved by state-of-the-art Computer-Aided Manufacturing (CAM) machines. We've affectionately named them Rosie and Betty. Once we've uploaded the design file from Matrix, Rosie and Betty get to work cutting even the most intricate wax models with pinpoint precision. Although the finished wax model is green in color, it allows you to see the exact size and detail of the piece.

During the lost wax casting process, the wax model is placed in a cylinder, covered with a fine plaster investment and baked in an oven overnight. The wax melts away (hence the term "lost-wax") and the void in hardened plaster represents the original design down to the tiniest detail.

Molten metal is poured in the cylinder and a vacuum or a spin casting machine draws the metal down into its form. Once it hardens and cools, the metal has a rough feel to it and appears dull.

The piece really comes to life once it gets into the hands of our experienced jewelers. Everything is filed until smooth and polished to a high shine. Any gemstones or diamonds are set with extreme care and precision. All that's left is for you to pick up your beautiful piece of jewelry and fall in love.

Want to find out more? Come on in and talk to one of our designers about how to get started on making one of your custom design pieces. Find out how to find us here.